Return & Refund Policy

Last updated: October 2023

1. General Policy

Due to the nature of food products and hygiene standards, we generally do not accept returns or exchanges on food items once they have been delivered.

2. Damaged or Incorrect Items

If you receive a product that is damaged during transit, spoiled, or is not the item you ordered, please contact us within 24 hours of delivery. You can reach us via WhatsApp at +91 98765 43210 or email support@fakira.shop.

• Please provide a photo of the damaged item or packaging.
• We will verify the issue and arrange for a replacement or a full refund at our discretion.

3. Cancellations

Orders can be cancelled within 1 hour of placing them. Once the order has been processed or shipped, it cannot be cancelled.

4. Refunds

If a refund is approved, it will be processed to your original method of payment within 5-7 business days.